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The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that regulates Victoria's gambling and liquor industries.

Our vision is that Victorians and visitors enjoy safe and responsible gambling and liquor environments.
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The VCGLR regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
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Banner displaying electronic gaming machines

Sub-licence or sub-contract access to monitoring data

In order for the sub-licensee to apply, the venue operator will need to access the Online Services Portal.

On 17 June 2013, the Minister for Liquor and Gaming Regulation issued a deed that enables venue operators to sub-licence the use of gaming venue monitoring data to third parties. Originally due to expire on 15 December 2014, it was extended by the Minister by a deed of variation until 30 November 2017.

Venue operators must complete the online form accessed via the Online Services Portal on behalf of each third party. The application process is slightly different depending on whether the venue operator is applying on behalf of or for a sub-licensee or a sub-contractor to a sub-licensee.

The estimated turnaround time after lodgement is two weeks.

If a venue operator releases data or provides access to monitoring data to third parties without prior approval from the VCGLR, it will be in breach of the Minister.

Sub-licensee application process

In order for the sub-licensee to apply, the venue operator will need to:

  • access the Online Services Portal and select the "Monitoring Data Licences" section
  • fill in relevant parts of the online form, and
  • print out the form for the proposed sub-licensee to complete.

If the proposed sub-licensee has already been approved by the Victorian Commission for Gambling and Liquor Regulation (VCGLR) as a sub-licensee, then the venue operator needs to only complete the online form.

If the proposed sub-licensee has not been approved by the VCGLR, the Request approval to sub-licence Intralot Gaming Services monitoring data (PDF, 146KB) needs to be completed along with the required documentation (as noted on the application form).

Once the application is completed, the sub-licensee is to return the form and attachments to the venue operator. If the application is incomplete, the venue operator will need to follow up with the proposed sub-licensee entity.

The venue operator is required to scan the application form and attachments and upload the form via the Online Services Portal.

Once finalised, the venue operator is to lodge the form to the VCGLR by selecting the "lodge application" option.

The venue operator should retain the application form and original documents.

Sub-contractor application process

The sub-licensee may apply to sub-contract any of the services related to the use of data, with agreement from the venue operator and the VCGLR.

In order for the sub-licensee to apply, the venue operator will need to access the Online Services Portal and select the "Monitoring Data Licences" section. The venue operator must fill in relevant parts of the online form and then print out for the proposed sub-contractor entity to complete.

If the proposed sub-contractor has already been approved by the VCGLR, then the venue operator needs to only complete the online form. The proposed sub-contractor must provide a copy of its agreement with the sub-licensee. This will need to be attached to the venue operator's online form.

If the proposed sub-contractor has not been approved by the VCGLR, then the Request approval to sub-contract Intralot Gaming Services monitoring data (PDF, 157KB) needs to be completed along with the required documentation (as noted on the application form).

Once the application is completed, the sub-contractor is to return the form and attachments via the sub-licensee, who then gives all the documentation to the venue operator. If the application is incomplete, the venue operator will need to follow up with the sub-licensee.

The venue operator will then be required to scan the application form and attachments and attach to the online form via the Online Services Portal.

Once finalised, the venue operator is to lodge the form to the VCGLR by selecting the "lodge application" option.

The venue operator should retain the application form and original documents as evidence of application.

List of approved persons

Venue operators may grant a sub-licence to the following approved persons:

  • Industry Data OnLine Pty Ltd
  • Momentum Gaming (Australian) Pty Ltd
  • Operational Services and Systems (Aust) Pty Ltd
  • PVS Australia Pty Ltd
  • Returned & Services League of Australia Victorian Branch Inc.
  • Tabcorp Gaming Solutions Pty Ltd
  • Mercury Group Victoria Inc
  • Token Business Solutions Pty Ltd
  • Frontier Hospitality Co-operative Limited
  • GFR Pro Pty Ltd
  • Nigel Bird CPA
  • Specialised Gaming Services Pty Ltd
  • Maxgaming Qld Pty Ltd
  • Nexus Advisory Pty Ltd.

Access the Online Services Portal here

Page last modified 
14 February 2017