Venue operators are required to independently record soft meter data on a daily basis in order to comply with the ‘Accounting and auditing venue requirements’ approved by the VCGLR.
In order to meet the requirements, a venue must:
The VCGLR is aware that downloaded gross meter data from the IGS monitoring system is being used by venues to input to third party management systems to comply with the above requirement.
Downloaded data taken from the IGS monitoring system should not be used to calculate the metered data, or to compare to the polled data, without independent verification to each operational machine on a daily basis.
Downloaded and polled data are received from the same source, therefore comparing the two data sets, fails to meet this requirement.
The metered values detailed in the downloaded data from the monitoring system, checked against each operational machine on a daily basis, will be sufficient. It is expected that source documentation for each day will be maintained and verified by the gaming venue. In addition, the VCGLR will review the documentation when conducting an audit at the gaming venue.
If downloaded meters are not available at the commencement of the game day, the venue must revert to recording meters independently from the gaming machines.
The VCGLR is not required to approve, assess or provide endorsement of third party software packages made available to gaming venues. It is the responsibility of the gaming venue to ensure the use of such packages is sufficient in meeting their obligations.
The venue must maintain daily evidence of:
The venue should contact IGS to assess any discrepancies between polled and calculated metered data.
Yes. As both hard and soft meters are considered vital internal control functions, they must both be recorded from each machine in line with the requirements outlined on this page.