The VCGLR is moving the renewal process to digital. Renewal notices and liquor licences will now be sent via email.
If you don't create a Liquor Portal account, you'll receive your renewal notice by post. You'll still need to ensure your contact details are up to date or you run the risk of missing your annual renewal notice leading to non-payment of your licence.
Renewal notices are issued each year from late November with payment due in full by 31 December irrespective of when the licence was granted. Each licence incurs a separate fee. Several factors determine how much you are required to pay.
To receive your annual renewal notice via email, you'll need to register a Liquor Portal account.
There are several payment options available. Once payment is made, your liquor licence will be emailed within five working days ready to print and display at the licensed venue.
For more information or for assistance renewing your liquor licence, email firstname.lastname@example.org or phone 1300 182 457
Registration is complete in just three easy steps.
To begin, you'll need your liquor licence number and individual PIN. This can be found on your last renewal notice or by emailing email@example.com.
Step 1: Create a Liquor Portal account.
Step 2: Associate your licence or permit using your licence number and individual four-digit PIN.
Step 3: Click eLicence and add the email you want your renewal notice and liquor licence sent to. (this can differ from the email address used to create your Liquor Portal account).
Once you are registered you can:
Our Client Services team is available to assist you via email to firstname.lastname@example.org or by calling 1300 182 457 Monday – Friday between 9am-5pm.
Register a Liquor Portal account and activate eLicence by 31 October 2019 to receive your renewal notice via email in late November 2019.
Payment is due by 31 December. Once payment has been made, we will email you your liquor licence within five working days ready for you to print and display at your licensed premises.
If you have lost your emailed renewal notice or liquor licence, you can login to your Liquor Portal account and download a copy at any time under the eLicence section.
Payment must be made in full by 31 December to the State Revenue Office using one of the following methods:
BPay: Biller code 47316.
Reference number: Last seven digits of the liquor licence number.
Credit card: Visit the State Revenue Office website or by phoning 136 21 61. A card payment fee applies.
Pay in person: Take your renewal notice to any Westpac branch and ensure the teller includes your reference number as the transfer description. Your personal reference number can be found on your renewal notice.
You cannot pay your renewal fee through the Liquor Portal.
The following table outlines the important dates for licence and permit renewals each year: