IMPORTANT NOTICE: Stage 3 restrictions are currently still in place. For more information, see:COVID-19 information for licensees
This page contains the Website Privacy Statement of the Victorian Commission for Gambling and Liquor Regulation (Commission) and outlines what personal information is collected from visitors using this website.
This Website Privacy Statement outlines what personal information, (information capable of identifying you as an individual) is collected from visitors using this website.
The practices outlined in this Statement are subject to any rights the Victorian Commission for Gambling and Liquor Regulation (the Commission) may have to handle personal information in accordance with law.
The personal information we collect includes:
In addition to providing our services, and carrying out your requests, we may use or disclose personal information for:
Subject to the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act (Vic), we may share personal information within the Department of Justice & Regulation (Department) and with third parties. We may disclose personal information if required or authorised by law. In the event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may exercise its legal authority to inspect our web server's records.
When making payment using this website, payments are processed by a reputable third party electronic payments service provider. We will provide an electronic receipt for your records.
We may disclose personal information to third parties including our service providers who assist us in providing this website and our products and services.
When providing personal information about other individuals, you must make them aware:
The Commission may preserve the content of any feedback form, information request form, email or other electronic message received. Personal information contained will only be used or disclosed as set out in this Website Privacy Statement. We will not add you to a mailing list without your consent.
This website uses security policies, rules and measures to protect the personal information under our control. The Commission strives to to protect such information, we cannot ensure or warrant the security of any information transmitted to us online. Once any personal information comes into our possession, we take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure.
When making an online application or another payment transaction, we take additional steps to protect the security of your personal information, such as using 128-bit SSL encryption. Before using our website, using these facilities, you should ensure your web browser supports 128-bit encryption. In most web browsers, you can confirm your session is encrypted by the appearance of a locked padlock symbol at the foot of the browser.
If you are concerned about conveying sensitive material over the internet, you may contact us by telephone or mail. Once your personal information is no longer required, we will remove or archive it as required by law.
This Website Privacy Statement does not extend beyond this website. When following links to other sites from this website, we recommend you read the privacy statement of that site.